Return Policy

We want you to be satisfied with your purchase. Below are the main rules for returns and exchanges.

Time limit

Please request a return within the period allowed by applicable law and product type after you receive your order.

Hygienic and medical goods

Some medical, compression, and hygienic products may not be returnable once seals are opened due to health and safety rules.

Condition

Items should be unused, in original packaging where possible, and include any certificates or accessories that were included.

Refunds

After we approve a return, refunds are processed to the original payment method within applicable timelines.

How to start

Contact us with your order number and email; we will guide you through the next steps.